Posting No. 2020158

All applicants must complete an application to be considered - those submitting resumes only will not be considered.

	Circuit Court Of Jackson County, Missouri
	Vacant Position
	Date: 09/15/2020 Posting No.: 2020158

	REPOSTED

Position Title:	Control Room Clerk	Position No.:	9161
Department:	Residential Services - Detention
Work Location:	625 E. 26th Street - Kansas City MO
Work Hours:	10pm - 6am, Tuesday thru Saturday
Salary:	County Paid Position - Non-exempt Grade C4 - $13.16 Hourly

Salary Range For Internal/Rehire Applicants: $13.16 - $18.45 Hourly

EXTERNAL APPLICANTS CLICK HERE TO APPLY; INTERNAL APPLICANTS GO TO EPICOR ESS (The internal application for promotion/transfer may be obtained on the HR ICON on Lotus Notes) Employment Specialist: Tanya Wheeler. Applicants for clerical positions which require skill testing must be tested for consideration. ALL CURRENT EMPLOYEES APPLYING FOR THESE POSITIONS MUST SUBMIT AN INTERNAL APPLICATION FORM TO HUMAN RESOURCES.

Applications must be received by Human Resources no later than 05:00 PM on 10/30/2020

Earliest closing date on: ; Job will remain posted until filled

POSITION PURPOSE AND EXAMPLES OF WORK:

To maintain security of a juvenile detention facility by visual observation and physical control of entrances and exits in order to ensure the safety and security of residents and staff and to enter and retrieve computer data

MAJOR TASK STATEMENTS AND REPRESENTATIVE ACTIVITIES (Percentage of Time): (The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job; other tasks/duties may be assigned. The area to which the job is assigned will govern which duties apply. Management reserves the right to amend and change responsibilities, work shift/schedule, facility, or department to meet business and organizational needs as necessary, including but not limited to the re-assignment of employees and positions, elimination of positions, and opening, moving, or closing of facilities and units.)

50% Maintain security in detention by controlling access to doors, monitoring camera and intercom system, screening visitors and security property.

Control access in and out of Detention facility;

carefully screen all people requesting access to Detention and log their visits;

operate and monitor cameras and intercom system for activity in and around the facility;

collect, log and securely store juvenile property;

oversee and coordinate juvenile visitation procedures;

track court dockets and ensure juveniles are prepared to appear in court;

communicate with staff via telephone, intercom or two-way radios.

30% Perform associated duties in providing for the safety and security of staff and juvenile residents.

Act as a screening officer in their absence for new arrivals in Detention;

follow procedures for facility security procedures, such as key/tool/property control;

answer phone calls and provide information;

report needed device and equipment repairs and malfunctions for necessary repairs and replacements;

execute emergency management plans as necessary in the event of a disturbance, or other unforeseen incidents;

attends training /in-services as required;

and perform related duties as required.

20% Enter data into computer databases; perform inquiries in law enforcement database.

Enter inquiries and data in large, law enforcement database system on a federal, state and local level;

enter and cancel juvenile arrest warrants, wanted records and information on youth detained and released;

conduct criminal record checks for various agencies and departments;

send, receive and respond to police teletypes and electronic messages;

enter juvenile information from intake to discharge;

process emergency ex-parte orders at the request of adult abuse shelters.

SUPERVISION OF: None

SUPERVISION BY (Include level of Supervision): Direct supervision provided by Facility Supervisor (Control Room. Supervision and direction may be provided by other Facility Supervisors, Program Manager, and/or Facility Supervisor.

Work is reviewed through discussions and on the basis of the quality and quantity of work completed.

SERVICE RESPONSIBILITY:

Internal:

All levels of internal staff.

Provides for access to detention facility; performs inquiries in law enforcement system to check criminal backgrounds of juveniles, foster parents, and volunteers.

External:

Youth; parents, guardians and other family members; Attorneys representing youth, Children’s Division staff, community agency and social service personnel; law enforcement agencies; volunteers.

Provides for visitation and consultation with youth by parents/guardians, attorneys and children’s division staff; provides information to law enforcement.

PRIMARY EQUIPMENT, TOOLS, MATERIALS USED: Computer, keyboard, telephone, copier/printer/scanner/fax, intercom system and mobile radios; standard office equipment, physical restraint devices (handcuffs and shackles), keys, various reports and forms, computer generated or handwritten, program manuals.

MINIMUM EDUCATION AND EXPERIENCE:

MINIMUM EDUCATION AND EXPERIENCE: (Education above the minimum stated may be substituted on a year for year basis for the required general experience; experience above the minimum stated may be substituted on a year for year basis for the required education.)

EDUCATION: High School diploma or equivalent.

EXPERIENCE: One year experience in law enforcement, corrections or security related field. Some work experience involving personal computer and keyboard operation.

SPECIAL REQUIREMENTS:

Must submit to and pass criminal background check as prescribed by Courts, Sex Offender Registry check, and MO and KS Child Abuse and Neglect checks.

All applicants for this position are subject to testing for illegal drug use prior to appointment.

Employees in this position are subject to random and reasonable suspicion testing for illegal drug use.

Ability to pass a criminal history background investigation to qualify and maintain certification to access and operate local, state and national law enforcement computer system. Applicants for this position are also subject to certification requirements for access to law enforcement data base, which includes fingerprinting for criminal record checks on a local, state, and national level. Final employment offer is dependent on successfully passing the certification requirements.

KNOWLEDGE , SKILLS, AND ABILITIES: Knowledge, skills, and abilities required to function at an acceptable level in the position.

· Knowledge of basic computer procedures and word processing and spreadsheet software.
· Good typing and/or alpha-numeric data entry skills;
· good verbal and written communication skills;
· ability to provide effective customer service;
· ability to work independently under minimal supervision; ability to make sound decisions in accordance with laws, regulations and departmental policies and procedures;
· ability to communicate effectively with the public;
· ability to understand and follow oral and written instructions;
· ability to establish and maintain effective working relationships with others;
· ability to relate in a positive fashion to individuals from a variety of cultural, economic and ethnic backgrounds.

WORKING CONDITIONS: Work environment and facilities required to work in as well as physical demands and/or mental requirements. (This is not an inclusive list; other tasks/duties may be assigned.)

WORK ENVIRONMENT:

Work is performed within a secured correctional environment. Significant time involved in computer operation. Subject to high levels of noise. Interpersonal contact with youth and parents/guardians who may be hostile. Job requires frequent walking and standing involved in facility inspections. Some bending and crawling required; work mandatory overtime as required.

EMOTIONAL/MENTAL FACTORS

–

· Interpersonal contact – 70% of time – Constant: interaction in group and individual setting with youth; some who have emotional/mental health challenges, their
families, visitors, and other court staff.
· Stressful situations – 10% of time – Occasional; contact with youth and their families.
· Decision making – 20% of time – Being versatile in control room responsibilities and following established operational procedures, emergency situations; adapting to
changing conditions on short notice.
· Concentration – 100% of time – Constant: keeping track of responsibilities; maintaining security, and maintaining data..
· Interruptions – 10% - visitors coming in at any time.
· STANDING - 20% of time – Frequent.
· WALKING – 30% of time – Frequent.
· SITTING – 40% of time – Frequent.
· CLIMBING/BALANCING - 5% of time – Occasional.
· STOOPING/KNEELING/CROUCHING/CRAWLING – 5% of time - Occasional.
· LIFTING/CARRYING/ PUSHING/PULLING - 50 lbs. – Frequent.
· HANDLING/REACHING/GRASPING/FEELING – 5% of time – Occasional; keyboard; walkie-talkie radios for security purposes; telephone; moving materials
· KEYBOARD OPERATION/ WRITING – 40% of time – Data entry; completion of forms and reports.
· DRIVING/TRAVEL – 0% of time –
· VISION – 100% of time - Color perception, depth perception, reading/close up work; field of vision peripheral. Monitor access to Control Room and Detention; activities;
critical incidents involving safety and security.
· HEARING –

· Normal speech – 80% of time - Constant; hear visitor, resident and staff activity both within and outside field of vision; critical incidents involving safety and security.
· Faint sounds – 10% of time – Occasional; resident and staff activity; critical incidents involving safety and security.
· Telephone/walkie-talkie radio – 10% of time – Occasional; critical incidents involving safety and security require ability on demand.
· SPEECH – Must be able to speak and understand English clearly to provide detailed information by telephone and in person.
· In Person – 40% of time – Constant; communication with visitors, residents, staff, etc., critical incidents involving safety and security.
· Telephone/walkie-talkie radio – 10% of time – Occasional; critical incidents involving safety and security require ability on demand.

THE COURT IS AN EQUAL OPPORTUNITY EMPLOYER

This page has been accessed 1831 times.