Circuit Court Of Jackson County, Missouri
	Vacant Position
	Date: 08/12/2021 Posting No.: 2021212
	REPOSTED

Salary Range For Internal/Rehire Applicants: - Hourly

EXTERNAL APPLICANTS CLICK HERE TO APPLY; INTERNAL APPLICANTS GO TO EPICOR ESS (The internal application for promotion/transfer may be obtained on the HR ICON on Lotus Notes) Employment Specialist: Tanya Wheeler. Applicants for clerical positions which require skill testing must be tested for consideration. ALL CURRENT EMPLOYEES APPLYING FOR THESE POSITIONS MUST SUBMIT AN INTERNAL APPLICATION FORM TO HUMAN RESOURCES.

50% Provide customer service and perform related administrative secretarial duties.

• Answer telephone, screen and direct callers, provide information, and take messages.
• Greet, screen, and assist walk-in visitors.
• Answer various inquiries personally.
• Attends training / in-services / staff meetings as required.
• Maintains supervisor’ and/or department’s calendar, scheduling appointments, and meetings, and making all necessary arrangements.
• Perform duties specific to the operations of Civil Process and Delinquent Land Tax, such as invoice processing, coordination of work activities, coordination of award and recognition programs and events, and preparation of budgetary materials.
• Maintain and order office supplies.
• May call-in repairs on office equipment, heating/cooling, leaks, restroom supplies, etc.
• Set-up and coordinate department meetings/events, including reserving rooms/equipment, making copies, and/or ordering lunch/snacks/beverages.
35% Type, edit, prepare, and maintain draft memos, reports, forms, letters, lists, articles, correspondence, and other materials.
• Draft and/or type a variety of memos, reports, forms, letters, and other correspondence for supervisor.
• May transcribe letters, correspondence, etc. or take minutes at meetings.
• Prepare and send out informative messages for department/unit or all employees.
• Enter and update data in the computer.
• Generate various lists, letters and/or reports from the computer.
• Maintain various records of department activities, which includes billings, deposits, work orders, office repairs, receipting checks, time sheets.
• Prepare and maintain a variety of reports, including routine financial and departmental reports.
15% Maintain filing system; sort and distribute various materials.
• Maintain filing system for the department, including correspondence and other filing.
• Sort and distribute incoming mail.
• Copy and distribute documents, memos, reports, letters, and other correspondence.
SUPERVISION OF:
None
SUPERVISION BY (Include level of Supervision):
Director or Supervisor of unit to which employee is assigned provides direct supervision.



SERVICE RESPONSIBILITY:
INTERNAL: All levels of staff, personnel and other individuals specific to the area of assignment.
EXTERNAL: The general public. Responds to requests for routine services. Responsible to ensure quality and timely delivery.
PRIMARY EQUIPMENT, TOOLS & MATERIALS USED:
• Computer, telephone, copier/printer/scanner/fax, court orders, and various reports and forms.

MINIMUM EDUCATION AND EXPERIENCE:

MINIMUM EDUCATION & EXPERIENCE:
(Education above the minimum stated may be substituted on a year for year basis for the required general experience; experience above the minimum stated may be substituted on a year for year basis for the required education.)
EDUCATION:
High School diploma or equivalent; business school or other secretarial courses beneficial.
EXPERIENCE:
Two years’ related secretarial experience.
SPECIAL REQUIREMENTS:
• Must submit to and pass criminal background check as prescribed by Courts.
• All applicants for this position are subject to testing for illegal drug use prior to appointment.
• Employees in this position are subject to random and reasonable suspicion testing for illegal drug use.
KNOWLEDGE, SKILLS & ABILITIES:
(This job description does not include specific physical requirements necessary to perform the job, such as, carrying, standing and lifting. Such requirements vary from position to position and may be determined by the appointing authority)
• Knowledge of business English, spelling and punctuation.
• Considerable knowledge of secretarial practices and procedures.
• Ability to recognize, investigate, and analyze a variety of administrative problems and to devise effective solutions.
• Knowledge of arithmetic and basic financial record keeping.
• Knowledge of word processing, spreadsheets, and personal computers.
• Ability to organize a variety of demands on time.
• Ability to work independently with minimal supervision.
• Ability to work effectively in a fast paced environment and to deal efficiently with interruptions while accurately completing detailed work within tight deadlines.
• Ability to compile and maintain accurate records.
• Ability to communicate effectively with others, both orally and in writing.
• Ability to follow both oral and written instructions.
• Ability to work with confidential information.
• Ability to maintain administrative, and general records and to prepare complete and logical reports from those records.
• Ability to work and relate in a positive fashion toward individuals from diverse backgrounds and maintain effective working relationships.
• Skilled in the operation of standard computer software and office machines including computers, typewriters and Dictaphones; excellent telephone skills.
• Skill in typing 60 WPM.